Frequently Asked Questions

Everything you need to know about Esther & Mila beauty.

Are Esther & Mila products cruelty-free?

Yes, we are committed to ethical beauty. All Esther & Mila products are 100% cruelty-free and never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Do you use synthetic fragrances?

We prioritize clean beauty. Most of our products are formulated with natural essential oils, but we clearly label any items that contain minimal, skin-safe synthetic fragrances.

Can I track my order?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.